Frequently Asked Questions

1. I don't see any gifts on your site. How do I know what you will be selecting for a gift?
2. When I use your service, I just fill out the form and trust you to take care of EVERYTHING??
3. How will I know what you got as a gift, if it’s hands-off?
4. What if I want to be more involved in the gift selection? 
5. What if I already have a specific gift in mind? 
6. What do you charge for your gift solutions service?
7. Can you do a gift solution for somebody outside of Calgary and the surrounding area?
8. What if they already have the gift you got them, or they don't like it?
9. Where do you source your gifts from?

 

 

1. I don't see any gifts on your site. How do I know what you will be selecting for a gift?

 

Our gift solution service is about personalized gifts and it's different for everybody. No canned gifts, no pre-ordered bulk items off of AliExpress, no inventory of gift cards to hand out for The Keg or Subway. 

The process begins with you, the customer, filling out the gift form to let us know the likes & dislikes of your gift recipient, so we can then do our research to come up with the customized ideas that are uniquely applicable to that person.

You can check out some of the gift solutions we’ve already done to get a flavour for what we can do for you!

 

2. When I use your service, I just fill out the form and trust you to take care of EVERYTHING??

 

You bet! The greatest value we can offer you is a completely hands-off and simple experience. So while we’re working for you, you can do whatever you want with your time, knowing we have your gift solution COMPLETELY covered!

 

3. How will I know what you got as a gift, if it’s hands-off?

 

When your order is ready to go, we email you a summary of what we selected and why we selected it. You’ll also know when they will be receiving their gift. That way, when they call you to thank you, you’ll know exactly what they’re thanking you for!

 

4. What if I want to be more involved in the gift selection? 

 

The greatest value in our full service gift-shopping is that you can be completely hands-off and spend zero time and effort on this.

However, we do understand there are times when a customer may prefer to be more hands-on with the gift selection and be given several options to choose from! On orders of $100 and up, we’re happy to discuss ideas and options with you, before finalizing the gift. 

 

5. What if I already have a specific gift in mind? 

 

No problem there! When you fill out the form, please specify the gift you’re looking for us to help you purchase, and refer to our price guide below, for our service fees. They are the same whether you specify the gift or if we come up with the gift idea for you!

 

6. What do you charge for your gift solutions service?

 

Our service provides everything you need to be completely hands-off with your shopping experience. Once you identify the price range for your gift(s), we will come up with the gift ideas as well as do the shopping and purchasing. We will provide the gift to you in a finalized and presentable manner (i.e. our standard bag, box or basket wrap). Our service fees are:

$20 on a $50 gift order (minimum order is $50)

$25 on a gift up to $75

$30 on a gift up to $100

$40 on a gift up to $200

20% on all gift orders over $200

Delivery of the finalized gift:

-delivery to you (our client): free
-direct delivery to your client in Airdrie: free
-direct delivery to your client in Calgary: $15 flat rate

 

7. Can you do a gift solution for somebody outside of Calgary and Airdrie?

 

Absolutely!

If the gift is to be sent somewhere outside of Calgary and the surrounding area, we will get a quote for you on the shipping charges and the shipping charges would be paid for by you, the customer.

 

8. What if they already have the gift you got them, or they don't like it?

 

We want our customers and their gift recipients to love the service we provide. We’re happy to discuss and solve any situation that comes up and to be fair about it with you!

 

9.  Where do you source your gifts from?

 

We source our gifts from local entrepreneurs and local business owners, as much as possible. But, we’re looking for the best possible gift idea, so that takes us on a potential journey anywhere, from local to online, and we keep all avenues and options open in search of the right gift!

 

 

If you still have any unanswered questions, please feel free to connect with us using Facebook/FB Messenger, Instagram, email, contact form or by good-old fashioned telephone: (403) 945-9950. We also use a variety of instant messaging apps and are happy to communicate with you that way as well. Check out our Contact Page for communication options.

We look forward to speaking with you!